Privacy Policy
We respect your privacy and believe in minimal data collection. This document explains what information is collected, how it is processed securely via Paddle, and how you can manage or delete your data.
Official Support Contact & Compliance Inquiries
support@raisedgardenbedslayout.comPaddle Merchant of Record Payment Protection
Financial details (such as complete credit card numbers, CVVs, and direct billing instruments) are collected and processed exclusively by Paddle.com as our Merchant of Record and are NEVER stored or seen by our servers.
Paddle operates under PCI-DSS Level 1 compliance standards, the highest certification in the global payments industry.
1Privacy Commitment & Regulatory Framework
At raisedgardenbedslayout.com (“we”, “our”, or “us”), we take consumer data privacy seriously. We operate under a strict principle of data minimization: we collect only the essential information strictly necessary to fulfill your order of the Raised Garden Bed Blueprint and Layout Bundle ($9.00 USD), verify digital delivery, and provide customer support.
This Privacy Policy is designed to comply with international consumer privacy frameworks, including the European Union General Data Protection Regulation (GDPR), the UK GDPR, and the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act (CCPA/CPRA).
2Personal Information We Collect
When you make a purchase on raisedgardenbedslayout.com, we collect only the minimal data points required to execute the transaction:
Used to personalize your purchase invoice and confirm personal non-commercial license ownership.
Used solely to deliver your PDF download links, order receipts, and direct customer support replies.
Collected by Paddle during checkout to determine jurisdiction-specific VAT/sales tax and prevent transaction fraud.
3Payment Processing by Paddle (Merchant of Record)
All commercial transactions are processed through Paddle.com, our third-party Merchant of Record. Paddle is a globally trusted merchant infrastructure provider operating across the United States, United Kingdom, and European Union.
When checking out, your sensitive financial data (including your 16-digit credit card number, expiration date, card security code, or bank identifiers) is transmitted directly from your web browser to Paddle’s encrypted payment vaults.
Our Zero Financial Storage Guarantee:
Raised Garden Beds Layout never has access to, does not handle, and never stores your credit card number or bank credentials. Paddle provides us only with an anonymized transaction receipt identifier, your customer email, and confirmation that payment succeeded so we can release your PDF files.
For additional details regarding Paddle’s security controls, you may review Paddle’s privacy documentation directly at paddle.com/legal/privacy.
4How We Use Your Email Address & No-Sale Guarantee
Your email address is an essential channel of communication for product fulfillment. We use your email strictly for the following purposes:
- Dispatching your instant PDF blueprint download links and order confirmation.
- Delivering your official Paddle sales invoice and VAT receipt.
- Responding to direct customer service inquiries, refund requests, or blueprint replacement queries you initiate.
Strict Guarantee Against Selling or Sharing Data:
We do not sell, rent, monetize, trade, or share your personal information or email address with third-party advertisers, data brokers, lead generation agencies, or affiliate networks. We do not engage in targeted cross-context advertising.
5Cookies and Technical Web Storage
We keep technical website storage to an absolute minimum:
- Essential Functional Storage: We do not deploy invasive third-party ad pixels (such as Meta pixel or marketing retargeting trackers). We use minimal, standard browser session storage to maintain smooth checkout drawer interactions and store functional UI states.
- Server Logs: Like standard web hosts, our hosting servers automatically record basic technical access logs (e.g., browser user-agent, operating system, timestamp) strictly for server diagnostics, security monitoring, and uptime protection. These logs are purged periodically.
6Legal Bases for Processing Under GDPR
For visitors and purchasers located in the European Economic Area (EEA) and United Kingdom, we process personal data under the following lawful bases:
- Contractual Necessity: Processing your name and email to deliver the digital blueprint bundle you paid for and provide post-purchase access.
- Legal Obligation: Retaining mandatory financial transaction records and invoice logs as required by statutory taxation and anti-fraud regulations.
- Legitimate Interests: Operating a secure digital storefront, preventing fraudulent payments, and responding to direct inquiries.
7Your Privacy Rights & How to Request Data Deletion
Regardless of your geographical location, we provide comprehensive rights regarding your personal information, in full accordance with GDPR and CCPA/CPRA standards:
How to Submit a Data Deletion or Access Request
To exercise your right to erasure, data access, or data portability, please email our privacy team directly:
Subject: Privacy Request / Data Deletion
Please submit your request from the email address used during purchase. We verify ownership and fulfill all valid erasure requests within thirty (30) days without charge.
8Data Retention & Security Standards
We retain customer email addresses and transaction metadata only for as long as required to maintain persistent download link access for you, provide ongoing customer service, and satisfy statutory accounting or tax documentation rules.
All data transmitted across our website utilizes industry-standard 256-bit Transport Layer Security (TLS/HTTPS) encryption. Access to customer service inboxes is protected by strict multi-factor authentication (MFA).
9Children’s Online Privacy
Our digital products and website are intended for adults, homeowners, and garden enthusiasts over 18 years of age. We do not knowingly collect or solicit personal information from children under 13 (or under 16 in the European Union). If we become aware that a child has provided us with personal data, we will take immediate steps to delete such information.
10Contact Information
If you have any questions or concerns regarding this Privacy Policy, our data practices, or our compliance posture, please contact us:
Website: raisedgardenbedslayout.com
Official Privacy Email: support@raisedgardenbedslayout.com
Merchant of Record Support: paddle.net
Need Assistance With Your Order, Blueprints, or Account?
Our support team is standing by to assist with PDF downloads, technical queries, licensing verification, and refund requests. Our online order process is conducted by our Merchant of Record, Paddle.com, who manages transaction security, sales tax/VAT compliance, and automated refund fulfillment.
Direct Contact Email
support@raisedgardenbedslayout.comInclude your order email address or Paddle transaction ID for expedited handling.